SAMPLE & FORMAT OF A RESUME
Tan Kumar Ali
Address & Contacts Personal Details
Block 225 Ang Mo Kio Ave
#08-468 DOB: 1 March 1982
Tel: 453-6511 Marital Status: Single
HP: 9-651-2123 Driving Licence: class 3
CAREER OBJECTIVEEDUCATIONJul 1998 to Jun 2001 Jan 1994 to Dec 1997 WORK EXPERIENCEMay 2000 to Jun 2000 | To pursue a career in Business & Commerce with focus on Sales & Marketing with special emphasis on client & customer services & needs assessment. Nanyang Polytechnic Diploma in Marketing with Merit Obtained A’s in 5 out of 10 Marketing modules. Awarded a Book Prize for Marketing Management in 2nd Year. GCE “O” level (Science Stream) Obtained a Distinction in E Maths and Credits in English Language, Mother Tongue, Chemistry, Physics, Add Maths and Geography Sales Assistant, Assigned to the Stationery dept – assisted in merchandising, stock taking & housekeeping Achievements: was commended and given a testimonial for good work performance and positive attitude. |
| May 1999 – Jun 1999 Nov 1998 – Dec 1998 WEB-CENTRIC SKILLOVERSEAS INDUSTRIAL PLACEMENT PROGRAM (OIPP) Jan 20001 – Mar 2001 TEACHING 1999 - 2000 | Administrative Assistant, Pico Art Int’l Pte Ltd Assisted in general administrative work in Marketing dept. Achievements: helped the marketing dept to create a marketing library and database to store marketing related materials. Sales Assistant, Assigned to the Toy dept – assisted in merchandising, stock taking & housekeeping Achievements: received very good customer feedback in helping customers locate their items through special orders. · IT Competency – proficient in MS Word, PowerPoint, Excel and SPSS · Web-centric Competency – able to design web page using FrontPage and Microsoft Composer · IT Research Competency - proficient in the use of Internet and on-line retrieval systems for information research · Attached overseas for 12 weeks under NYP’s Overseas Industrial Placement Program (OIPP) – attached to Nippon Travel, · Assisted as a Guide Assistant and itinerary planning as part of my project work there · Attached to Teaching Enterprise Project (TEP) for one semester in 2nd year of diploma – attached to the various Business Centres within campus such as Marketing Services Centre (MSC), Tour & Travel Centre (TTC), and Business Process Outsourcing Services (BPOS) · Involved in a client’s market research for SMRT and business process mapping for a local insurance company. |
| COURSE PROJECTS (SBD, IB & SPECIAL PROJECT) CUSTOMER RELATIONSHIP MANAGEMENT (CRM) CORE CURRICULA ACTIVITIES 1999 – 2001 1994 - 1997 | Successfully completed and presented group projects for modules such as : · Small Business Development (SBD) Project Title: “Setting up a One-Stop Computer Shop in Suntec” · International Business II (IBII) Project Title : “E-commerce: Marketing in a borderless world in the service industry” · *Special Project Project Title: “Customer Relationship Management in Ken Air” (Course projects are available for viewing) *This is offered to selected better performing students only. Successfully completed Customer Relationship Management module which included 10 hours of practical sessions in the CRM Call Centre Laboratory. Editor - Secretary - Nanyang Polytechnic Students’ Union Participated in inter-diploma debate (1999) – preliminary and semi-final Assisted in NYP Open House (1998 & 1999) Patrol Leader - Girl Guides Member of school volleyball team – represented school in National competition – clinched 2nd prize in 1996 Class Monitor – 1996 & 1997 |
| INTERPERSONAL SKILLS LANGUAGE PROFICIENCY INTERESTS REFERENCES | · Learned the importance of tact in Sales Assistant job. Commended by Sales Supervisor for diplomacy with customers and staff. · Learned the importance of team player when working on projects with various teams. · Learned real life working experience during overseas attachment and TEP · Learned to question, listen and present during class tutorial and discussion. · Learned Japanese as a foreign language during 2nd year. English and Mandarin (Spoken & Written) Japanese (Beginner) Developed a strong interest in health and physical fitness while studying in the Polytechnic. Enjoy swimming and trekking. Mrs Evelyn Tan Lecturer Nanyang Polytechnic Tel : 550-1111 Mr David Lee Sales Supervisor Tel : 565-4332 |
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